FAQs

Customer Questions

How long do I have to wait for my OVI furniture?


At OVI we typically work on 4-6 weeks. On receipt of deposit payment, we will confirm your delivery date.




What deposit is required or what are the payment terms?


We require 50% deposit payment and 50% on completion. Payment can be made via our website or via bank transfer.




What colour can I have?


Our units are hand lacquered with your chosen colour or gloss level. At OVI We can lacquer the units in any Dulux, Farrow & Ball, Valspar etc. you choose the colour and we do the rest.




Do you use soft close hinges/drawer runners?


Yes, that is the only thing that is standard about OVI. (oh and we don’t call it ‘soft close technology’ to charge you more).




What handles can I have?


At OVI we don’t limit you with a selection of handles, we can discuss options at the survey and design visit. If you want to supply your own handles, we can fit them for a small charge provided we have details to ensure we can adjust the units/drawer fronts to suit.




Where is OVI furniture made?


All OVI furniture is hand made in the UK by our traditionally skilled joiners. No standard parts or components, no rubber stamps. Your units are made for you.




What guarantee does OVI furniture come with?


OVI furniture comes with a 5 year warranty.




I’ve had my units a few years and want to make a change?


Unlike many of our competitors at OVI we can and will happily return and carry out amendments to your existing OVI furniture. Maybe you don’t want that drawer anymore….we get it.





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